Ikshita Parihar and Shruti Dutt  from Aureus Law Partners  Mediation allows parties to look at mutual interests and rights, and helps arrive at amicable solutions with the help of a mediator, who facilitates the whole process. Therefore, the introduction of mediation process in the Consumer Protection Act, 2019 (“Act”) is a beneficial step since early … Continue reading What is Mediation and How Does it Work?